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Business Relationships That Last: 5 Steps to Transform Contacts into High Performing Relationships

Date and Time: Wednesday, January 20 at 05:30 PM until 09:00 PM
Location:
Malvern Facility
2 W. Liberty Blvd.
Malvern, PA 19355
[Get Directions]
Event Type: Lifelong Learning
Description: Presented by Edward G. Wallace, Chief Relationship Officer, The Relational Capital Group and author of "Business Relationships That Last
5 Steps to Transform Contacts into High Performing Relationships"

This program will introduce the Relational Ladder ™, a process of transforming contacts into high performance relationships. Participants will be able to internalize a five-step process to distinguish themselves with every customer and business and how to use these five steps to advance their business relationships in support of achieving quotas, and specific objectives.

Learning Objectives:
1. Achieve goals by identifying, measuring, and proactively advancing your most important business relationships.
2. Internalize a five-step process for advancing each business relationship, transforming your business acquaintances into professional peers and, ultimately, respected advisors.
3. Launch new business relationships with confidence and ease.
4. Understand how your contacts' define "their goals, passions, and struggles" and how this will help you create business relationships that last.
5. Develop an Action Plan that allows you to apply what you learned to emerging and existing business relationships.

Fee: $60

Earn up to 3 Continuing Professional Education (CPE) credits in the field of Business Management and Organization and 3 Strategic Human Resource Certification Institute (HRCI) credits

National Registry of CPE Sponsors ID Number 107552- LeBow College of Business, Division of Drexel University is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Suite 700, Nashville, TN, 37219-2417. Web site: www.nasba.org
Contact Person: Jody Van de Sande
Contact E-mail: jlv42@drexel.edu
Contact Phone: 215.895.0578
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CONTACT INFO

College Relations
Pearlstein
215.895.2376
lebow.relations@drexel.edu