David Gefen

Education

BA Psychology and Computer Sciences - Bar Ilan University 1986
MS Management Information Systems - Tel Aviv University 1991
Ph.D. Computer Information Systems - Georgia State University 1997

Selected Works

Articles

Gefen, David, and Reychav, Iris, Why Trustworthiness in an IT Vendor is Important Even after the Vendor Left: It is Accepting the Message and not just the Messenger that is Important. OMEGA 44 (Dec 2013): 111–125.

Gefen, David, and Pavlou, P.A., The Boundaries of Trust and Risk: The Quadratic Moderating Role of Institutional Structures. Information Systems Research 23 (Nov 2012): 940-959.

Gefen, David, and Carmel, Erran, Why the First Provider Takes it All: The Consequences of a Low Trust Culture on Pricing and Ratings in Online Sourcing Markets. European Journal of Information Systems 22 (Winter 2013): 604-618.

Dimoka, Angelika, Banker, Rajiv D., Benbasat, Izak, Davis, Fred D., Dennis, Alan R., Gefen, David, Gupta, Alok, Ischebeck, Anja, Kenning, Peter, Muller-Putz, Gernot, P.A, Pavlou, Vom Brocke, Jan, and Weber, Bernard, On the Use of Neurophysiological Tools in IS Research: Developing a Research Agenda for NeuroIS. Management Information Systems Quarterly 36 (Spring 2012): 679-702.

Gefen, David, Ragowsky, A, McClean, Eph, Rivard, S., Markus, M.L., and Rossi, M., ICIS 2011 Panel Report: Are We on the Wrong Track and Do MIS Curricula Need to Be Reengineered?. Communications of the Association for Informations Systems 30 (Apr 2012): Online.

Gefen, David, Rigdon, Ed, and Straub, Detmar W., An Update and Extension to SEM Guidelines for Administrative and Social Science Research. Management Information Systems Quarterly 35 (Jun 2011): III-XIV.

Gefen, David, Ragowsky, A, Licker, Paul, and Stern, Myles, The Changing Role of the CIO in the World of Outsourcing: Lessons Learnt from a CIO Roundtable. Communications of the Association for Informations Systems 28 (Mar 2011): 233-242.

Carmeli, Abraham, Gelbard, Roy, and Gefen, David, The Importance of Innovation Leadership in Cultivating Strategic Fit and Enhancing Firm Performance. Leadership Quarterly 21 (Jun 2010): 339-349.

Benbasat, Izak, Gefen, David, and Pavlou, P.A., Introduction to the Special Issue on Novel Perspectives on Trust In Information Systems. Management Information Systems Quarterly 34 (Jun 2010): 367-371.

Gefen, David, Wyss, SImon, and Lichtenstein, Yossi, Business Familiarity as Risk Mitigation in Software Development Outsourcing Contracts. Management Information Systems Quarterly 32 (Sep 2008): 531-551.

Gefen, David, Benbasat, Izak, and Pavlou, P.A., A Research Agenda for Trust in Online Environments. Journal of Management Information Systems 24 (Jun 2008): 275-286.

Gefen, David, and Carmel, Erran, Is the World Really Flat? A Look at Offshoring in an Online Programming Marketplace. Management Information Systems Quarterly 32 (Jun 2008): 367-384.

Gefen, David, If You Spoke as She Does, Sir, Instead of the Way You Do: A Sociolinguistics Perspective of Gender Differences in Virtual Communities. The Database for Advances in Information Systems 36 (Sep 2005): 78-92.

Pavlou, P.A., and Gefen, David, Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role. Information Systems Research 16 (Aug 2005): 372-399.

Gefen, David, and Straub, Detmar W., A Practical Guide to Factorial Validity Using PLS-Graph: Tutorial and Annotated Example. Communications of the Association for Informations Systems 16 (May 2005): 91-109.

Carmeli, Abraham, and Gefen, David, The Relationship between Work Commitment Models and Employee Withdrawal Intentions. Journal of Managerial Psychology 20 (Feb 2005): 63-86.

Gefen, David, and D.W, Straub, Consumer Trust in B2C e-Commerce and the Importance of Social Presence: Experiments in e-Products and e-Services. OMEGA 32 (Dec 2004): 407-424.

Straub, Detmar W., M.C, Boudreau, and Gefen, David, Validation guidelines for IS positivist research. Communications of the Association for Informations Systems 14 (Sep 2004): 380-426.

P.A, Pavlou, and Gefen, David, Building effective online market places with institution based trust. Information Systems Research 15 (Sep 2004): 37-59.

Gefen, David, What makes ERP implementation relationships worthwhile: Linking trust mechanisms and ERP usefulness. Journal of Management Information Systems 21 (Sep 2004): 275-301.

Gefen, David, and Ragowsky, Arik, A Multi-Level Approach to Measuring the Benefits of an ERP System in Manufacturing Firms. Information Systems Management 22 (Jan 2004): 18-25.

Gefen, David, Karahanna, E, and Straub, Detmar W., Trust & TAM in online shopping: An integrated Model. Management Information Systems Quarterly 27 (Sep 2003): 51-90.

Gefen, David, Karahanna, E, and Straub, Detmar W., Inexperienced and experienced with online stores: the importance of TAM and trust. IEEE Transactions on Engineering Management 50 (Sep 2003): 307-321.

Gefen, David, and Ridings, Cathy, IT Acceptance: Managing user - IT group boundaries. The Database for Advances in Information Systems 34 (Sep 2003): 25-40.

Gefen, David, TAM or just plain habit: A look at experienced online shoppers. Journal of Organizational and End User Computing 15 (Sep 2003): 1-13.

Gefen, David, and Ridings, Cathy, Implementation team responsiveness and user evaluation of CRM: A quasi experimental design study of social exchange theory. Journal of Management Information Systems 19 (Sep 2002): 47-63.

Gefen, David, Customer loyalty in e-commerce. Journal of the Association for Information Systems 3 (Sep 2002): 27-51.

Gefen, David, Nurturing clients trust to encourage engagement success during the customization of ERP systems. OMEGA 30 (Sep 2002): 287-299.

Gefen, David, Reflections on the dimensions of trust and trustworthiness among online consumers. The Database for Advances in Information Systems 33 (Sep 2002): 38-53.

Ridings, Cathy, Gefen, David, and Arinze, Orakwue B., Some antecedents and effects of trust in virtual communities. Journal of Strategic Information Systems 11 (Sep 2002): 271-295.

M.C, Boudreau, Gefen, David, and Straub, Detmar W., Validation in IS research: A State of the art assessment. Management Information Systems Quarterly 25 (Sep 2001): 1-16.

Gefen, David, and Straub, Detmar W., The relative importance of perceived ease of use in IS adoption: A study of ecommerce adoption. Journal of the Association for Information Systems 1 (Sep 2000): 1-30.

Gefen, David, D.W, Straub, and M.C, Boudreau, Structural equation modeling and regression: Guidelines for research practice. Communications of the Association for Informations Systems 4 (Sep 2000): 1-70, http://aisel.aisnet.org/cais/vol4/iss1/7/.

Gefen, David, E-commerce- the role of familiarity and trust. OMEGA 28 (Sep 2000): 725-737.

Gefen, David, It is not enough to be responsive: The role of cooperative intentions in MRP(II) adoption. The Database for Advances in Information Systems 31 (Sep 2000): 65-79.

Gefen, David, and Keil, Mark, The Impact of Developer Responsiveness on Perceptions of Usefulness and Ease of Use: An Extension of the Technology Acceptance Model. The Database for Advances in Information Systems 29 (Sep 1998): 35-49.

Gefen, David, and Straub, Detmar W., Gender differences in perception and adoption of E-Mail: An Extension to the technology acceptance model. Management Information Systems Quarterly 21 (Sep 1997): 389-400.

Books

Gefen, David, Psychology of Trust: New Research. USA: Nova Publisher, (2013):

Gefen, David, The Art of Successful Information Systems Outsourcing. USA: Business Expert Press, (2010):

Gefen, David, and Govindarajulu, Chittibabu, Advanced VB.NET: Programming Web and Desktop Applications in ADO.NET and ASP.NET. (2003):

Chapters

Ratnasingam, P., Gefen, David, and Pavlou, P.A., “Lessons Learned from EDI and its Impact on Institutional Trust in Electronic Marketplaces.” Utilizing and Managing Commerce and Services Online, USA: Cybertech Publishing, (2007):

Gefen, David, Rose, G M., and Warkentin, Merrill, “Chapter V: Culture and Trust in the Adoption of Electronic Voting: A Look at the USA and South Africa.” Advanced Topics of Global Information Management. Volume 5 , Ed. Felix Tan and Gordon Hunter. USA: Idea Group, (2006):

Proceedings

Rigdon, E.E., and Gefen, David, Questioning Some Claims Associated with PLS Path Modeling, AMA Summer Marketing Educators’ Conference 2011 Apr 2011.

Bansal, Guarav, Zahedi, Mariam, and Gefen, David, The Moderating Influence of Privacy Concern on the Efficacy of Privacy Assurance Mechanisms for Building Trust: A Multiple-Context Investigation, International Conference on Information Systems Jul 2008. (Dec 2008):

Ragowsky, Arik, Licker, Paul, and Gefen, David, Functional Information Resource Maturity (FIRM), 3rd ILAIS conference Mar 2008. (Mar 2008):

Paravastu, Narasimha, and Gefen, David, Impact of Trust, Interdependence and Perceptions of Strategic Salience on IT Outsourcing Success, NEDSI Mar 2008. (Mar 2008):

Professional Experience

Corporate-Yael Software and Systems Manager of Software Maintenance and Implementation Sep 1985 - Aug 1993

Awards

2009 Service Excellence Award (LeBow College of Business)
2003-2007 Communications of the Association for Information Systems: Vol. 24, Article 14. (Ranked among Top IS Researchers Publishing in the Core Three Basket of IS Journals 2003-2007)
2001-2005 Communications of the Association for Information Systems (18), 2006, pp. 296-328. (Recognized as 6th in the list of Top IS Researchers between 2001 and 2005)
2000-2001 Faculty Teaching Award, Graduate Level (Drexel University)
2000 Excellence in Teaching Award (LeBow College of Business)
1999 Excellence in Teaching Award (LeBow College of Business)
1990-2008 THCI (1:3), September, 2009, pp. 55-108 (Recognized as 3nd / 4th most prolific HCI author between 1990 and 2008)

WWW Resources


Areas of Expertise

  • eCommerce
  • Information Systems Methodologies
  • Online Auctions
  • Outsourcing
  • Technology Adoption