David Gefen

Education

BA Psychology and Computer Sciences - Bar Ilan University 1986
MS Management Information Systems - Tel Aviv University 1991
Ph.D. Computer Information Systems - Georgia State University 1997

Selected Works

Articles

Gefen, David and Reychav, Iris . “Why Trustworthiness in an IT Vendor is Important Even after the Vendor Left: It is Accepting the Message and not just the Messenger that is Important” OMEGA 44. (Dec 2013)111–125

Gefen, David and Pavlou, P.A. . “The Boundaries of Trust and Risk: The Quadratic Moderating Role of Institutional Structures” INFORMATION SYSTEMS RESEARCH 23.3 (Nov 2012):940-959

Gefen, David and Carmel, Erran . “Why the First Provider Takes it All: The Consequences of a Low Trust Culture on Pricing and Ratings in Online Sourcing Markets” European Journal of Information Systems 22.3 (Winter 2013):604-618

Dimoka, Angelika , Banker, Rajiv D, Benbasat, Izak , Davis, Fred D. , Dennis, Alan R. , Gefen, David , Gupta, Alok , Ischebeck, Anja , Kenning, Peter , Muller-Putz, Gernot , P.A, Pavlou , Vom Brocke, Jan and Weber, Bernard . “On the Use of Neurophysiological Tools in IS Research: Developing a Research Agenda for NeuroIS” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 36.3 (Spring 2012):679-702

Gefen, David , Ragowsky, A , McClean, Eph , Rivard, S. , Markus, M.L. and Rossi, M. . “ICIS 2011 Panel Report: Are We on the Wrong Track and Do MIS Curricula Need to Be Reengineered?” COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATIONS SYSTEMS 30.11 (Apr 2012)Online

Gefen, David , Rigdon, Ed and Straub, Detmar W. “An Update and Extension to SEM Guidelines for Administrative and Social Science Research” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 35.2 (Jun 2011)III-XIV

Gefen, David , Ragowsky, A , Licker, Paul and Stern, Myles . “The Changing Role of the CIO in the World of Outsourcing: Lessons Learnt from a CIO Roundtable” COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATIONS SYSTEMS 28.1 (Mar 2011):233-242

Carmeli, Abraham , Gelbard, Roy and Gefen, David . “The Importance of Innovation Leadership in Cultivating Strategic Fit and Enhancing Firm Performance” LEADERSHIP QUARTERLY 21. (Jun 2010):339-349

Benbasat, Izak , Gefen, David and Pavlou, P.A. . “Introduction to the Special Issue on Novel Perspectives on Trust In Information Systems” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 34.2 (Jun 2010):367-371

Bansal, Guarav , Zahedi, Mariam and Gefen, David . “The Impact of Personal Dispositions on Information Sensitivity, Privacy Concern and Trust in Disclosing Health Information Online ” DECISION SUPPORT SYSTEMS 49. (Apr 2010):138-150

Gefen, David , Wyss, SImon and Lichtenstein, Yossi . “Business Familiarity as Risk Mitigation in Software Development Outsourcing Contracts” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 32.3 (Sep 2008):531-551

Gefen, David , Benbasat, Izak and Pavlou, P.A. . “A Research Agenda for Trust in Online Environments” JOURNAL OF MANAGEMENT INFORMATION SYSTEMS 24.4 (Jun 2008):275-286

Gefen, David and Carmel, Erran . “Is the World Really Flat? A Look at Offshoring in an Online Programming Marketplace” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 32.2 (Jun 2008):367-384

Gefen, David . “If You Spoke as She Does, Sir, Instead of the Way You Do: A Sociolinguistics Perspective of Gender Differences in Virtual Communities” THE DATABASE FOR ADVANCES IN INFORMATION SYSTEMS 36.2 (Sep 2005):78-92

Pavlou, P.A. and Gefen, David . “Psychological Contract Violation in Online Marketplaces: Antecedents, Consequences, and Moderating Role” INFORMATION SYSTEMS RESEARCH 16.4 (Aug 2005):372-399

Gefen, David and Straub, Detmar W. “A Practical Guide to Factorial Validity Using PLS-Graph: Tutorial and Annotated Example” COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATIONS SYSTEMS 16.5 (May 2005):91-109

Carmeli, Abraham and Gefen, David . “The Relationship between Work Commitment Models and Employee Withdrawal Intentions” JOURNAL OF MANAGERIAL PSYCHOLOGY 20.2 (Feb 2005):63-86

Gefen, David and D.W, Straub . “Consumer Trust in B2C e-Commerce and the Importance of Social Presence: Experiments in e-Products and e-Services” OMEGA 32.6 (Dec 2004):407-424

Straub, Detmar W, M.C, Boudreau and Gefen, David . “Validation guidelines for IS positivist research” COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATIONS SYSTEMS 14.1 (Sep 2004):380-426

P.A, Pavlou and Gefen, David . “Building effective online market places with institution based trust” INFORMATION SYSTEMS RESEARCH 15.1 (Sep 2004):37-59

Gefen, David . “What makes ERP implementation relationships worthwhile: Linking trust mechanisms and ERP usefulness” JOURNAL OF MANAGEMENT INFORMATION SYSTEMS 21.1 (Sep 2004):275-301

Gefen, David and Ragowsky, Arik . “A Multi-Level Approach to Measuring the Benefits of an ERP System in Manufacturing Firms” INFORMATION SYSTEMS MANAGEMENT 22.1 (Jan 2004):18-25

Gefen, David , Karahanna, E and Straub, Detmar W. “Trust & TAM in online shopping: An integrated Model” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 27.1 (Sep 2003):51-90

Gefen, David , Karahanna, E and Straub, Detmar W. “Inexperienced and experienced with online stores: the importance of TAM and trust” IEEE TRANSACTIONS ON ENGINEERING MANAGEMENT 50.3 (Sep 2003):307-321

Gefen, David and Ridings, Cathy . “IT Acceptance: Managing user - IT group boundaries” THE DATABASE FOR ADVANCES IN INFORMATION SYSTEMS 34.3 (Sep 2003):25-40

Gefen, David . “TAM or just plain habit: A look at experienced online shoppers” Journal of Organizational and End User Computing 15.3 (Sep 2003):1-13

Gefen, David and Ridings, Cathy . “Implementation team responsiveness and user evaluation of CRM: A quasi experimental design study of social exchange theory” JOURNAL OF MANAGEMENT INFORMATION SYSTEMS 19.1 (Sep 2002):47-63

Gefen, David . “Customer loyalty in e-commerce” JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS 3.1 (Sep 2002):27-51

Gefen, David . “Nurturing clients trust to encourage engagement success during the customization of ERP systems” OMEGA 30.4 (Sep 2002):287-299

Gefen, David . “Reflections on the dimensions of trust and trustworthiness among online consumers” THE DATABASE FOR ADVANCES IN INFORMATION SYSTEMS 33.3 (Sep 2002):38-53

Ridings, Cathy , Gefen, David and Arinze, Orakwue B. “Some antecedents and effects of trust in virtual communities” JOURNAL OF STRATEGIC INFORMATION SYSTEMS 11.3-4 (Sep 2002):271-295

M.C, Boudreau , Gefen, David and Straub, Detmar W. “Validation in IS research: A State of the art assessment” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 25.1 (Sep 2001):1-16

Gefen, David and Straub, Detmar W. “The relative importance of perceived ease of use in IS adoption: A study of ecommerce adoption” JOURNAL OF THE ASSOCIATION FOR INFORMATION SYSTEMS 1.8 (Sep 2000):1-30

Gefen, David , D.W, Straub and M.C, Boudreau . “Structural equation modeling and regression: Guidelines for research practice” COMMUNICATIONS OF THE ASSOCIATION FOR INFORMATIONS SYSTEMS 4.7 (Sep 2000)1-70, http://aisel.aisnet.org/cais/vol4/iss1/7/

Gefen, David . “E-commerce- the role of familiarity and trust” OMEGA 28.6 (Sep 2000):725-737

Gefen, David . “It is not enough to be responsive: The role of cooperative intentions in MRP(II) adoption” THE DATABASE FOR ADVANCES IN INFORMATION SYSTEMS 31.2 (Sep 2000):65-79

Gefen, David and Keil, Mark . “The Impact of Developer Responsiveness on Perceptions of Usefulness and Ease of Use: An Extension of the Technology Acceptance Model” THE DATABASE FOR ADVANCES IN INFORMATION SYSTEMS 29.2 (Sep 1998):35-49

Gefen, David and Straub, Detmar W. “Gender differences in perception and adoption of E-Mail: An Extension to the technology acceptance model” MANAGEMENT INFORMATION SYSTEMS QUARTERLY 21.4 (Sep 1997):389-400

Books

Gefen, David . Psychology of Trust: New Research USA:Nova Publisher, Sep 2013

Gefen, David . The Art of Successful Information Systems Outsourcing USA:Business Expert Press, Dec 2010

Gefen, David and Govindarajulu, Chittibabu . Advanced VB.NET: Programming Web and Desktop Applications in ADO.NET and ASP.NET :Prentice Hall, Sep 2003

Chapters

Ratnasingam, P. , Gefen, David and Pavlou, P.A. . “Lessons Learned from EDI and its Impact on Institutional Trust in Electronic Marketplaces” Utilizing and Managing Commerce and Services Online Ed. . USA:Cybertech Publishing, May 2007.

Ridings, Cathy and Gefen, David . “The Development of Trust in Virtual Communities” Mordern Organizations in Virtual Communities Ed. Kisielnicki Jerzy. USA:Idea Group Publishing, May 2006. :115-125

Gefen, David , Rose, G M and Warkentin, Merrill . “Chapter V: Culture and Trust in the Adoption of Electronic Voting: A Look at the USA and South Africa” Advanced Topics of Global Information Management. Volume 5 Ed. Felix Tan and Gordon Hunter. USA:Idea Group, May 2006.

Proceedings

Rigdon, E.E. and Gefen, David . Questioning Some Claims Associated with PLS Path Modeling AMA Summer Marketing Educators’ Conference 2011 Apr 2011 :

Bansal, Guarav , Zahedi, Mariam and Gefen, David . The Moderating Influence of Privacy Concern on the Efficacy of Privacy Assurance Mechanisms for Building Trust: A Multiple-Context Investigation International Conference on Information Systems Jul 2008 :Dec 2008

Ragowsky, Arik , Licker, Paul and Gefen, David . Functional Information Resource Maturity (FIRM) 3rd ILAIS conference Mar 2008 :Mar 2008

Paravastu, Narasimha and Gefen, David . Impact of Trust, Interdependence and Perceptions of Strategic Salience on IT Outsourcing Success NEDSI Mar 2008 :Mar 2008

Professional Experience

Corporate-Yael Software and Systems Manager of Software Maintenance and Implementation Sep 1985 - Aug 1993

Awards

2009 Service Excellence Award (LeBow College of Business)
2001-2005 Communications of the Association for Information Systems (18), 2006, pp. 296-328. (Recognized as 6th in the list of Top IS Researchers between 2001 and 2005)
2000-2001 Faculty Teaching Award, Graduate Level (Drexel University)
2000 Excellence in Teaching Award (LeBow College of Business)
1999 Excellence in Teaching Award (LeBow College of Business)
1990-2008 THCI (1:3), September, 2009, pp. 55-108 (Recognized as 3nd / 4th most prolific HCI author between 1990 and 2008)

WWW Resources

Google Citation Index  http://scholar.google.com/citations?user=R2vp_EEAAAAJ&hl=en  

Areas of Expertise

  • eCommerce
  • Human Computer Interaction
  • Information System Management
  • Outsourcing