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DTSTAMP:20240503T010045Z
SUMMARY:Listen\, Ask\, Lead: Upleveling Executive Communication
DESCRIPTION: \n\nTwo essential components of executive communication — ac
 tive\nlistening and strategic questioning — are commonly underdeveloped\
 ,\nunderleveraged and overlooked. Having these critical skills as part of\
 nyour communication repertoire is critical for effectively managing\nresis
 tance and conflict\, building empathy and consensus\, and\nultimately infl
 uencing change and action. This is especially true when\nnavigating across
  boundaries of difference — a capability that is of\nincreasing importan
 ce across all industries.\n\nAs levels of leadership responsibility and ex
 posure increase\, so does\nthe need to glean insights from and build relat
 ionships with an even\nwider array of stakeholders. Active listening and s
 trategic\nquestioning are two of the most versatile tools one can leverage
  to\nexplore unfamiliar territory\, influence and engage diverse\nstakehol
 ders\, and build the trust required to successfully lead.\n\nThis executiv
 e course will introduce a set of practical\,\npressure-tested techniques t
 o develop your listening prowess more\nfully\, so you can amplify your imp
 act in today’s fast-paced\,\ninformation-rich\, often polarized and high
 ly unpredictable business\nenvironment. It will include a combination of i
 nteractive and\nindependent exercises\, personal and partner-based activit
 ies\, and\ndynamic case examples.\n\nCOURSE OUTLINE\n\nUNIT 1: LISTENING W
 ITH PURPOSE\n\n * Neurology and the Five Stages of Listening\n * The “3A
 s” of Effective Listening\n * Application and Discussion\n * Case Study 
 Activity\n\nUNIT 2: QUESTION WITH INTENTION\n\n * Inquirer Objectives\n * 
 Respondent Sensory Modes\n * Danger and Caution Zones\n * Application and 
 Discussion\n\nUNIT 3: LEADING WITH CURIOSITY\n\n * The “ABC” Incurious
  Tendencies\n * Cross-boundary Leadership Communication\n * Case Study Act
 ivity (Revisited)\n * Closing Debrief and Final Takeaways\n\n 
DTSTART:20220405T120000Z
DTEND:20220405T210000Z
LOCATION:Gerri C. LeBow Hall\, 3220 Market Street\, 409\, Philadelphia\, PA
  19104
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