Business Analytics Speaker Series: Excelacom

“Get Ahead: Business Analytics in the Real World” featuring Joe Petrides, Technical Manager, Excelacom

Excelacom, Inc., a software and consulting company, produces a line of telecommunications products and provides consulting, system integration, and outsourcing services. Its products include Century CRM and Ordering, an ordering solution for telecommunication service providers; Century Test Automation, which provides a test automation solution; Century Revenue and Operational Control for automating the monitoring of key business processes, reconciliation of sub-products of such processes, proactive identification of key revenue leakages, analysis of cross-domain data, and management reporting and dash boarding; Century Web Portal, which provides Web based customer management and self care functions for consumer and business customers through multiple customer channels; Social Networking Solution, which enables companies to create online communities; and E-Commerce solution, which allows customers to activate service, purchase content, perform customer self care, and browse the Internet.

The company also offers consulting services relating to strategy and business planning, and workforce performance, as well as business processes, information technology, program office and project, and change management; managed services comprising managed testing and quality assurance, application support, performance management, and a range of services to improve the operational performance of complex businesses, including the communications industry; and offshore development, quality assurance, and production management and support services. Excelacom serves communications, media/advertising, and federal and state/local government clients.

Excelacom was founded in 2000 and is based in Reston, Virginia with additional offices in the United States, Europe, and Southeast Asia; and an offshore technology center in Chennai, India. It has locations in Los Angeles, California; Toronto, Canada; Amsterdam, the Netherlands; Prague, Czech Republic; and San Juan, Puerto Rico.