Multichannel Project Manager, Customer Fulfillment
IKEA
Mark is an experienced leader in retail distribution and supply chain management, with a focus on project delivery, distribution center development, warehouse management systems (WMS), and operational efficiency through automation. He holds a degree in Industrial and Operations Engineering from the University of Michigan and began his logistics career following four years as a U.S. Navy officer.
Over the course of his career, Mark has held roles with three major big-box retailers—including a 23-year tenure at IKEA—as well as with a WMS provider and a third-party logistics firm. At IKEA, he oversaw the opening of nine distribution centers across the U.S. and Canada over a five-year period and led the transition from paper-based operations to a modern WMS across the network. He also contributed to several global supply chain systems initiatives aimed at improving integration and performance.