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AIIR Consulting

The Center for Business Analytics is pleased to recognize AIIR Consulting as an honoree of the 2023 Drexel LeBow Analytics 50 Awards. Read more about how AIIR Consulting used analytics to solve a business challenge.


Marlene Sim, Director of Operations


AIIR Consulting


Business Management

Business Challenge

Organizations pour billions of dollars into coaching and leadership development each year. Yet, most struggle to understand whether that investment is producing results. That’s because most providers deliver coaching and leadership development programs through a disconnected system of spreadsheets and emails that are difficult to manage, impossible to measure and void of the data-driven insights necessary for meaningful impact.

Analytics Solution

AIIR Consulting developed and launched a series of dashboards in Coaching Zone®, the company’s web-based platform, that make it easy for its HR users to see, track, and measure coaching and leadership development programs with ease.

Developed based on more than a decade of bespoke reporting, and in close consultation with a group of trusted clients, Coaching Zone’s HR Dashboards gather and synthesize data from a variety of sources to give users at-a-glance access to the information and insights that matter most to them. These powerful tools empower users to:

  • See and track the progress of individual coaching, team coaching and leadership development engagements across their organization.
  • View developmental goal data at aggregate and individual levels to understand what their leaders are working on.
  • Understand the effectiveness of coaching and development initiatives and their impact on individual leaders and the organization.

In its dashboards, AIIR also includes benchmarking across the company’s entire data set, which is updated daily, so users can understand not only their leaders and organizations, but how they compare to leaders and organizations across their industries and around the world.


Since launching this new feature, AIIR has seen an increase of 43 percent in user adoption within the Coaching Zone® platform. Many of these clients have communicated that the ability to access the progress on coaching and leadership development engagements and glean insights has empowered them to demonstrate the value of coaching and leadership development initiatives within their organizations.