Windows 10 Users
- Open Outlook.
- Select the File menu.
- Select Account Settings, and then select Account Settings… from the dropdown menu.
- Select your email address from the list, and then select Change.
- Select More Settings….
- Select the Advanced tab.
- Select Add….
- Enter the email address associated with the shared mailbox in the Add mailbox: field, and then select OK.
- Select OK.
- Select Next >.
- Select Finish.
- Select Close.
macOS Users
- Open Outlook.
- Select Tools at the top of the screen to show the Tools ribbon.
- Select Accounts.
- Select your email address, then select Advanced….
- Select the Delegates tab.
- In the Open these additional mailboxes: section, select the + icon.
- Enter the email address associated with the shared mailbox, and then select it from the list.
- Select Add.
- Select OK.
- Close the Accounts window.
- If you receive a message stating that Outlook was redirected to the server …:
- Check the Always use my response for this server option.
- Select Allow.
Office 365 Online
- Browse to http://portal.office.com and log on using your Drexel credentials.
- Select the Outlook tile.
- Select your account icon in the top right corner of the page.
- Select Open another mailbox….
- Enter the email address associated with the shared mailbox, and then select it from the list.
- Select Open.