Research and Thought Leadership

Drexel’s LeBow College of Business has a proven track record of advancing industry in every aspect through our applied research and thought leadership. Our instruction and curriculum, including consulting courses and projects, are guided through an evidence-based approach and build upon the core capability of Drexel University’s experiential learning.

LeBow continues to partner with organizations at every level and across industries to provide targeted research and executive education opportunities and offer opportunities for professionals to build their capabilities through our executive programming, including degree options – the Executive DBA, the Executive MBA – and customized training programs.

Featured Applied Research

Additional DBA Community Research

Drexel University offers a community of scholarship and practice, encouraging a collaborative research environment involving students, alumni, faculty and the broader community.

Journal publications

• Gefen, David, Leffew, Barry, Ragowsky, Arik, and Riedl, Rene, The Importance of Distrust in Trusting Digital Worker Chatbots. Communications of the ACM 68 (Apr 2025).

• Nieto Sierra JA, Gefen D (2024) 35 years after CLIA 1988: Key insights and policy implications among laboratory professionals. PLoS ONE 19(9): e0311251. https://doi.org/10.1371/journal.pone.0311251

• Jackson, Frederick, D’Innocenzo, Lauren, and Gefen, David, Embracing Survivalist Entrepreneurship: How African American Men Leverage Business Ownership Out of Economic Necessity. Businesses 4 (May 2024):177-195.

• Lin, Tao, and Gefen, David, (2024) Social Responsibility and the Needs for Tax Credits in the Adoption of Solar. Crimson Publishers Wings to the Research, 2770-6648

• Piccirilli, C., & Tzabbar, D. (2022). Management attention and cyber risk position. Organizational Dynamics, 51(3), 100867.

• Lee, Diane, and Gefen, David, The Interplay of Trust and Subjective Norms in Telemedicine Adoption by a Minority Community at Einstein Medical Center Philadelphia. The DATA BASE for Advances in Information Systems (53:4), pp. 46-64, 2022.

• Nacarelli, Victoria, and Gefen, David, Trustworthiness and the Adoption of Business Analytics. Information Systems Management (38:3), pp. 185-199, 2021.

• Idell, Kelly, Gefen, David, and Ragowsky, A, Managing IT Professional Turnover: It Is Not As Much About Compensation As It Is About Distrust. Communications of the ACM (64,9), pp. 72-77, 2021.

Conference Proceedings

• Ghashami, Farnaz, Harper, Albert H. III, and Gefen, David, Legitimacy under Risk in Generative AI: Influencing Swift Trust and Swift Distrust, Southeast Decision Sciences Institute 2025 Conference Nov 2024.

• Gray, Damon, and David Gefen, Fintech Adoption Among African Americans: Overcoming Legacy Financial Barriers, NEDSI April 2024.

• Arrington, Joseph, D’Innocenzo, Lauren, Demographic Factors Affecting Innovation Adoption in Physician Medical Practices, AAP/ASCI/APSA April 2024

• Ghashami, Farnaz, Gantz, Christopher, and Gefen, David, The Role of Parents’ Mores on Their Intentions to Enroll Their Children in a School-based Telemedicine Program. Communications of the Association for Information Systems 53 (Oct 2023)

• Dee Chisholm - Words and Actions Matter: The Link between Executive Symbolism and Organizational Recruitment (#214), has been accepted for presentation at the 2023, 50th Annual Northeast Business & Economics Association (NBEA) Conference.

• Kai Gossaye - Is There a Right - or Left - Way to Manage Diversity? Effects of Political Ideology on Diversity Outcomes in US Businesses (#78), has been accepted for presentation at the 2023, 50th Annual Northeast Business & Economics Association (NBEA) Conference.

• Ray, J., Watson, J., Mark, J., Topoglu, Y., Suri, R., Ayaz, H. (2023) Using neural and physiological signals from wearable sensors to evaluate computer-mediated communications. Presented at the 49th Northeast Bioengineering Conference (NEBEC), Philadelphia, PA. March 30-April 1, 2023

• Sierra, Jaime A Nieto, and Gefen, David, No Treatment Without a Diagnosis: Government Regulatory Exclusion Influences on Employees Work Environments, their Behaviors, Attitude and Engagement and Perceived Performance in a Healthcare Setting, NEDSI 2023 March 2023. Best conference paper award.

• Mossafer, Dodi, Gefen, David, and Dai, Qizhi, On the Role of Trust and Previous Psychological Contract Violation in Consumer Switching to Telemedicine Services, NEDSI 2023 March 2023.

• McGarvey, Kevin, and Gefen, David, Shortening The Sales Cycle: A Quantitative Study Linking Contrual Level Theory And Choice In Financial Services, NEDSI Feb 2022. (Feb 2022)

• Ghashami, Farnaz, Gefen, David, and Gantz, Christopher, A Conceptual Framework: The Role Of Parents’ Personal Mores And Trust In A School-Based Telemedicine Program, NEDSI Feb 2022. (Feb 2022), also accepted by invitation at 53rd Annual Conference of the Decision Sciences Institute November 2022. Best doctoral student conference paper award.

Book Chapters

• Gantz, Christopher, and Gefen, David, “Challenges Implementing Telemedicine at Children’s Hospital of Philadelphia (CHOP)”, Impacts of Information Technology on Patient Care and Empowerment, Ed. Roger McHaney and Iris Reychav. USA: IGI Global, (2019)

• Lee, Diane and Gefen, David. “Promises and Challenges of Medical Patient Healthcare Portals in Underserved Communities: The Case of Einstein Medical Center Philadelphia (EMCP)”, Impacts of Information Technology on Patient Care and Empowerment, Ed. Roger McHaney and Iris Reychav. USA: IGI Global, (2019)