Roshan Dubey ’24
MS in Business Analytics
Roshan Dubey earned a Bachelor of Technology, Electronics and Communications Engineering at Medicaps University in India. After college he started work as a data analyst, but he knew he wanted more training in order to advance.
“I thought that learning the business aspects as well would help me to move forward in my career,” he says. “I thought, I can write code, but if I know the business side of things, I can be part of the decision-making process.”
That desire brought him to LeBow College of Business, where in 2024 he earned a Master of Science Business Analytics degree. Today he’s a business analyst at Philadelphia energy company PECO, where he helps senior leaders to make sense of the data that drive major business decisions.
“I make reports and dashboards to analyze multiple key performance indicators. I write SQL queries to extract data for our customers — analyzing customer pain points to help my department make improvements,” Dubey says.
In a big utility company, those issues can run the gamut from billing issues to service interruptions. PECO executives need insight into the trends in order to deliver effective service.
“The leadership team uses those reports and dashboards to analyze things like, which customers are paying on time, or which service areas are affected by outages the most?” he says. “We’re trying to answer, how can we, as a utilities company, improve our services in those areas?
Dubey’s coursework at LeBow helped him to succeed in the role, and the capstone project in particular was a game-changer.
“For that project, I was trying to understand a healthcare data set, trying to make sense out of it and present it in a meaningful way,” he says. “It involved technical aspects like coding and cleaning the data, as well as understanding the business impact and presenting it in a consumable format.”
The MS in Business Analytics capstone, he says, “forces students not just to talk in technical terms, but to present data in a format that is ready for executive level-decision makers. You can have an Excel sheet with 1,000 rows, but you’ve got to be able to tell the story behind all those rows.”
As a business analyst, Dubey applies this skill every day on the job.
He also points to the influence of the data visualization and analytics course. That required the use of the business intelligence software Tableau. Roshan has already worked with a tool called MicroStrategy, and the course’s use of Tableau helped to expand his skill set.
As an analyst, Dubey says that proficiency with multiple business-intelligence tools is quite important.
“At the end of the day, you can have all the data in the world, but you have got to present it in a way that leadership can use, so that they can get insights out of it and make a decision.”
The LeBow experience provide invaluable, too, in helping Roshan to make the continental leap.
“It was pretty difficult at the beginning, because I had to pack my entire life in three suitcases and fly halfway across the globe to get here,” he says.
“The first quarter was the hardest, but the professors were very supportive. You could set up one-on-one meetings with them, or request an extension for an assignment,” he says. That combination of personal attention and flexibility “really helps to ease the overall experience.”