Skip to main content

Self-checkout: Walmart, Wegmans, Target pull back, as AI promises upgrades to combat shoplifting

Appeared on February 8, 2024

Yanliu Huang, PhD, associate professor of marketing, was quoted in a Feb. 8 Newsday article about how regional and national grocery chains are handling customers’ demands for checkout options and her recently published research on how regular checkout systems provide greater grocery store loyalty than self-checkout systems.