Why employers still place a premium on people skills, not AI, when they make hiring decisions

Murugan Anandarajan, PhD, vice dean and professor of MIS, and Cuneyt Gozu, PhD, associate clinical professor of management, co-authored a July 21 column for The Conversation about how AI is changing the workplace, but not what employers look for in the people they hire, such as soft skills like judgment, professionalism and effective communication.