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Marketing Research

Highlighted Research

Latest Research

  • Bhatt, Siddharth, and Suri, Rajneesh, Empty Space Surrounding the Price Impacts Price Magnitude Perceptions. European Journal of Marketing (Forthcoming).

  • Chowdhury, Fairuz, and Swaminathan, Srinivasan, The Price of Influence: SMIs and Compensatory Consumption among BOP Consumers. Psychology & Marketing (Forthcoming).

  • Li, Chen, Swaminathan, Srinivasan, and Kim, Junhee, Point Redemptions in Loyalty Programs: The Role of Customer Relatioinship Characteristics and Their Implications for Service Providers. Journal of Service Research 28 (Nov 2025):652-668.

  • Lemmens, Aurelie, Roos, Jason MT, Gabel, Sebastian, Ascarza, Eva, Bruno, Hernan, Gordon, Brett, Israeli, Ayelet, Feit, Elea M., Mela, Carl, and Netzer, Oded, Advancing Personalization: How to Experiment, Learn and Optimize: How to Experiment, Learn & Optimize. International Journal of Research in Marketing (May 2025).

  • Chowdhury, Fairuz, and Swaminathan, Srinivasan, Measuring and Validating Mobile App Convenience (M-App-Conv) Framework: A Cross-Country Study. Journal of International Consumer Marketing (Oct 2024):1-23.

  • Nusrat, Farhana, and Huang, Yanliu, Feeling Rewarded and Entitled to Be Served: Understanding the Influence of Regular Versus Self-Checkout on Customer Shopping Experience. Journal of Business Research 170 (Jan 2024):1-13.

  • Chowdhury, Fairuz, and Swaminathan, Srinivasan, The Nexus among Mobile App Quality (M-app-QUAL), Brand Relationship, Brand Advocacy, and Brand Equity in the Retail Industry. Services Marketing Quarterly 44 (Dec 2023):277-308.

  • Chowdhury, Fairuz, and Swaminathan, Srinivasan, Does Reference Group Comparison Impact Compensatory Consumption for Bottom-of-the-pyramid (BOP) Consumers?. Journal of Marketing Theory & Practice 32 (Dec 2023):463-485.

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