Associate Professor
Business Law
Gerri C. LeBow Hall 842
Associate Professor
Decision Sciences and MIS
Gerri C. LeBow Hall 735
Huang, Lingchen, Shen, Wenjing, Liu, Bin, and Wu, Yaobin, Strategic live modes and channel incentive in an e-commerce supply chain considering impulsive consumers. Expert Systems With Applications (Forthcoming).
Li, Jianhong, Hu, Chen, Dai, Mingzhuo, Shen, Wenjing, and Chen, Zhiyuan, Advance selling in the presence of valuation uncertainty and demand correlation. OMEGA (Jan 2026).
Ke, Wan, Zhou, Xiaoyang, Lev, Benjamin, and Shen, Wenjing, Strategic Inventory with an Unreliable Manufacturer across Multiple Supply Chain Structures. OMEGA (Jun 2025).
Li, Jun, Shen, Wenjing, Liao, Yi, Cai, Gangshu, and Chen, Xiangfeng, The Fulfillment Service in Online Marketplaces. European Journal of Operational Research (Jun 2024).
Sun, Yaqin, Shen, Wenjing, Li, Jiacan, and Liao, Yi, Competition in Remanufacturing with Asymmetric Demand Information. Sustainability (Jan 2024).
Wang, Weiting, Liao, Yi, and Shen, Wenjing, The impact of online anti-counterfeiting on channel structure and pricing decisions. Sustainability (May 2023).
Zhong, Yuyun, Shen, Wenjing, and Ceryan, Oben, Information Provision under Showrooming and Webrooming. OMEGA (Jan 2023).
Liao, Yi, Li, Jun, Hu, Xinxin, Li, Ying, and Shen, Wenjing, Application of Lateral Transshipment in Cost Reduction of Decentralized Systems. Sustainability (Jun 2020).
Li, Ying, Liao, Yi, Hu, Xinxin, and Shen, Wenjing, Lateral Transshipment with Partial Request and Random Switching. OMEGA (Apr 2020).
Zhou, Rui, Liao, Yi, Shen, Wenjing, and Yang, Shilei, Channel Selection and Fulfillment Service Contracts in the Presence of Asymmetric Service Information. International Journal of Production Economics (Apr 2020).
Ping, Yanni, Shen, Wenjing, and Lev, Benjamin, Using Buyback Contract to Coordinate the Supply Chain with Group Buying. International Journal of Operations and Quantitative Management (IJOQM) (Year 2019).
Samantli, Gulay, Shen, Wenjing, and Hu, Xinxin, The Impact of Consumer Loss Aversion on Returns Policies and Supply Chain Coordination. International Journal of Operations Research and Information Systems 9 (Dec 2018).
Liao, Yi, Shen, Wenjing, Hu, Xinxin, and Yang, Shilei, Response to Stockout: Lateral transshipment versus Emergency Order Policies. OMEGA 49 (Year 2014):79-92.
Shen, Wenjing, Duenyas, Izak, and Kapuscinski, Roman, Optimal Pricing, Production, and Inventory for New Product Diffusion Under Supply Constraints. Manufacturing & Service Operations Management (Winter 2014).
Shen, Wenjing, Examining Double Marginalization Effect for Innovative Product Supply Chain. International Journal of Operations Research and Information Systems 3 (Fall 2012):37-52.
Shen, Wenjing, Duenyas, Izak, and Kapuscinski, Roman, New product diffusion decisions under supply constraints. Management Science 57 (Oct 2011):1802-1810.
Professor
Economics
Gerri C. LeBow Hall 1044
Menegaki, Angeliki N., and Serfes, Konstantinos, The Hidden Cost of Coordination in Tourism Destinations. Tourism Economics (Apr 2026).
Avramidis, Panagiotis, Panagopoulos, Nikolaos, Serfes, Konstantinos, and Vlachos, Pavlos, Customer Data Privacy & Security as a Firm Strategy: Financial Implications, Risks, and the Role of Product-Market Competition. Journal of Business Research 208 (Apr 2026):116070.
Milliou, Chrysovalantou, and Serfes, Konstantinos, Complementary Inputs, Mutual Outsourcing, and Supplier Encroachment. Journal of Industrial Economics 73 (Sep 2025):458-479.
Serfes, Konstantinos, Wu, Kejia, and Avramidis, Panagiotis, FinTech vs. Bank: The impact of lending technology on credit market competition. Journal of Banking and Finance 170 (Jan 2025).
Otte, Julia, Serfes, Konstantinos, and Thiele, Veikko, Product Returns, Customer Segmentation, and Dynamic Pricing in the Online Retail Market. Journal of Economics and Management Strategy 34 (Winter 2025):899-917.
Chalioti, Evangelia, and Serfes, Konstantinos, Shrinkflation. Economics Letters 244 (Nov 2024).
Dam, Kaniska, Ripperger-Suhler, Daniel, and Serfes, Konstantinos, Two-sided productivity heterogeneity, firm boundaries and assortative matching. Journal of Economics and Management Strategy 33 (Winter 2024):877-908.
Chen, Minghua, Serfes, Konstantinos, and Zacharias, Eleftherios, Prices as signals of product quality in a duopoly. International Journal of Game Theory 52 (Mar 2023):1-31.
Cabolis, Christos, Dai, Mian, and Serfes, Konstantinos, Competition and specialization in the VC market: A non-monotonic relationship. Review of Industrial Organization 62 (Feb 2023):241-269.
Hong, Suting, Hunt, Robert M., and Serfes, Konstantinos, Dynamic Pricing of Credit Cards and the Effects of Regulation. Journal of Financial Services Research 64 (Year 2023):81-131.
Avramidis, Panagiotis, Pennacchi, George, Serfes, Konstantinos, and Wu, Kejia, The Role of Regulation and Bank Competition in Small Business Financing: Evidence from the Community Reinvestment Act. Journal of Money, Credit and Banking 54 (Dec 2022):2301-2340.
Dam, Kaniska, and Serfes, Konstantinos, A Price Theory of Vertical and Lateral Integration under Productivity Heterogeneity. The Journal of Industrial Economics 69 (Dec 2021):751-784.
Lu, Feng Susan, Serfes, Konstantinos, Wedig, Gerard, and Wu, Bingxiao, Does competition improve quality? The case of nursing homes where public and private payers coexist. Management Science 67 (Oct 2021):6493-6512.
Hong, Suting, Serfes, Konstantinos, and Thiele, Veikko, Competition in the Venture Capital Market and the Success of Startup Companies: Theory and Evidence. Journal of Economics and Management Strategy 29 (Winter 2020):741-791.
Avramidis, Panagiotis, Cabolis, Christos, and Serfes, Konstantinos, Bank Size and Market Value: The Role of Direct Monitoring and Delegation Costs. Journal of Banking and Finance 93 (Jul 2018):127-138.
Chalioti, Evangelia, and Serfes, Konstantinos, Strategic Incentives for Innovations and Market Competition. International Journal of Industrial Organization 52 (May 2017):427-449.
Chen, Minghua, Rennhoff, Adam, and Serfes, Konstantinos, Bundling, A La Carte Pricing and Vertical Bargaining in a Two-Sided Model. Information Economics and Policy 35 (Jun 2016):30-44.
Kotsogiannis, Christos, and Serfes, Konstantinos, Optimal Performance Reward, Tax Compliance and Enforcement. Economic Theory Bulletin 4 (Jan 2016):325-345.
Duchene, Anne, Sen, Debapriya, and Serfes, Konstantinos, Patent Licensing and Entry Deterrence: The Role of Low Royalties. Economica (Dec 2015):1324-1348.
Dai, Mian, Liu, Qihong, and Serfes, Konstantinos, Is the Effect of Competition on Price Dispersion Non-Monotonic? Evidence from the U.S. Airline Industry. The Review of Economics and Statistics 96 (Mar 2014):161-170.
Kotsogiannis, Christos, and Serfes, Konstantinos, The comparison of ad-valorem and specific taxation under uncertainty. Journal of Public Economy Theory 16 (Feb 2014):48-68.
Liu, Qihong, and Serfes, Konstantinos, Price discrimination in two-sided markets. Journal of Economics and Management Strategy 22 (Winter 2013):768-786.
Serfes, Konstantinos, and Zacharias, Eleftherios, Location Decisions of Competing Networks. Journal of Economics and Management Strategy 21 (Winter 2012):989-1005.
Duchene, Anne, and Serfes, Konstantinos, Patent Settlements as a Barrier to Entry. Journal of Economics and Management Strategy 21 (Summer 2012):399-429.
Chen, Min, and Serfes, Konstantinos, Minimum Quality Standard Regulation under Imperfect Quality Observability. Journal of Regulatory Economics 41 (Apr 2012):269-291.
Kotsogiannis, Christos, and Serfes, Konstantinos, Public goods and tax competition in a two-sided market. Journal of Public Economy Theory 2 (Mar 2010):281-321.
Rennhoff, Adam, and Serfes, Konstantinos, The role of upstream-downstream competition on bundling decisions: Should regulators force firms to unbundle?. Journal of Economics and Management Strategy 18 (Summer 2009):547-588.
Rennhoff, Adam, and Serfes, Konstantinos, Retailer price distributions and promotional activities. Economics Letters 103 (Mar 2009):91-95.
Serfes, Konstantinos, Endogenous matching in a market with heterogeneous principals and agents. International Journal of Game Theory 36 (Feb 2008):587-619.
Bernhardt, Dan, Liu, Qihong, and Serfes, Konstantinos, Product customization. European Economic Review 51 (Jan 2007):1396-1422.
Liu, Qihong, and Serfes, Konstantinos, Market Segmentation and collusive behavior. International Journal of Industrial Organization 25 (Jan 2007):355-378.
Liu, Qihong, and Serfes, Konstantinos, Customer information sharing among rival firms. European Economic Review 50 (Jan 2006):1571-1600.
Kim, Hyunho, and Serfes, Konstantinos, A location model with preference for variety. The Journal of Industrial Economics LIV (Jan 2006):569-595.
Liu, Qihong, and Serfes, Konstantinos, Imperfect price discrimination in a vertical differentiation model. International Journal of Industrial Organization 23 (Jan 2005):341-354.
Liu, Qihong, and Serfes, Konstantinos, Imperfect price discrimination, market structure and effciency. Canadian Journal of Economics 38 (Jan 2005):1191-1203.
Serfes, Konstantinos, Risk sharing vs. incentives: Contract design under two-sided heterogeneity. Economics Letters 88 (Jan 2005):343-349.
Liu, Qihong, and Serfes, Konstantinos, Quality of information and oligopolistic price discrimination. Journal of Economics and Management Strategy 13 (Jan 2004):671-702.
Roy, Jaideep, and Serfes, Konstantinos, When vagueness induces indirect competition: Strategic incompleteness of contracts. Economic Theory 20 (Winter 2002):603-621.
Deltas, George, and Serfes, Konstantinos, Semicollusion vs. full collusion: The role of demand uncertainty and product substitutability. Journal of Economics 2 (Jan 2002):111-139.
Roy, Jaydeep, and Serfes, Konstantinos, Intertemporal discounting and tenurial contracts. Journal of Development Economics 64 (Jan 2001):417-436.
Serfes, Konstantinos, Non-myopic learning in differential information economies: The core. Economic Theory 18 (Jan 2001):333-348.
Deltas, George, Serfes, Konstantinos, and Sicotte, Richard, American shipping cartels in the pre-world war I era. Research in Economic History 19 (Jan 1999):1-38.
Serfes, Konstantinos, and Yannelis, Nicholas C., Learning in Bayesian games by boundedly rational players II: Non-myopia. Macroeconomic Dynamics 2 (Jan 1998):141-155.
Serfes, Konstantinos, and Yannelis, Nicholas C., Collusion and distribution of profits under differential information. (1999).
Professor Emeritus
Marketing
Gerri C. LeBow Hall
Clinical Professor
Finance
Gerri C. LeBow Hall 1134
Robak, Patricia J., Burke, Sarah M, and Stumph, Carolyn F, In Pursuit of Increased Student Engagement: Gamification, Introductory Macroeconomics and The Amazing Race. Journal of Economics Teaching 10 (Year 2025):14.
Robak, Patricia J., Burke, Sarah M, and Stumph, Carolyn, What does Homer Simpson know about microeconomics? Teaching principles by incorporating popular media into a group exercise.. Journal of Higher Education Theory and Practice 23 (Dec 2023).
Robak, Patricia J., Burke, Sarah M, and Stumph, Carolyn F, Surfing You-Tube for Increasing Marginal Returns on Student Engagement in Introductory Microeconomics. Journal of Higher Education Theory and Practice 20 (Oct 2020):148-158.
Robak, Patricia J., Burke, Sarah M, and Stumph, Carolyn F, Beyond Buttered Popcorn: A Project Using Movies to Teach Game Theory in Introductory Economics. Journal of Economics Teaching 3 (May 2018):153-161.
Robak, Patricia J., Classroom Polar Vortex: Using Threaded Discussions to Manage Mother Nature’s Insistent Behavior. Advances in Financial Education (Winter 2016).
Robak, Patricia J., The Demise of Silicon Graphics Explicated By A Structural Functionalist. Journal of Business Case Studies 4 (Aug 2008):51-56.
Robak, Patricia J., “Financing Technology.” Technology and Innovation Management Encyclopedia , New Jersey: Blackwell , (2009): .
Robak, Patricia J., Burke, Sarah M, and Stumph, Carolyn F, The Race for Increased Student Engagement: Gamification, Introductory Macroeconomics and the Amazing Race, 2022 National Conference on Teaching and Research in Economic Education: Chicago, IL, (Jun 2022):
Robak, Patricia J., Surfing You-Tube for Increasing Marginal Returns on Student Engagement in Introductory Microeconomics Sarah Burke,, Conference on Teaching and Research in Economic Education: St. Louis, MO, (May 2019):
Robak, Patricia J., Stumph, Carolyn F, and Burke, Sarah M, You Ought to be in Pictures: The Use of Movie C…, Eastern Economics Association: New York, NY, (Feb 2017):
Robak, Patricia J., Classroom Polar Vortex: Using Threaded Discuss…, 2015 Teaching and Learning Strategies: Villanova, PA, (May 2015):
Robak, Patricia J., Teaching is Scholarship: The Impact of Using Peer Instruction in a Hybrid Course, 2012 Online Learning Academy: Washington, DC, (Jun 2012):
Robak, Patricia J., and Robak, Nicholas J., The Demise of Silicon Graphics Explicated By A Structural Functionalist, The International Applied Business Research Conference: San Juan, PR, (Mar 2008):
Robak, Patricia J., Mutual Fund Money Flow: The Ignored Critical Variable, (Apr 2006):
Assistant Clinical Professor
General Business
Gerri C. LeBow Hall 538
Clinical Professor
Management
Gerri C. LeBow Hall 618
Ridgley, Stanley, BRUTAL MINDS: The Dark World of Left-wing Brainwashing in Our Universities. New York, NY: Humanix Books, (2023).
Ridgley, Stanley, The Complete Guide to Business School Presenting. Great Britain: Anthem, (2012).
J. Donald Rauth Term Professor
Management
Gerri C. LeBow Hall 635
Resick, Christian, Lucianetti, Lorenzo, Mawritz, Mary, Choi, Jae Young, Boyer, Stacy, and D’Innocenzo, Lauren, When Focus and Vision Become a Nightmare: Bottom-Line Mentality Climate, Shared Vision, and Unit Unethical Conduct. Journal of Applied Psychology (Nov 2023).
Resick, Christian, Nadkarni, Sucheta, Chu, Jenny, Chen, Jianhong, Lien, Wan-Chien, Margolis, Jaclyn, and Shao, Ping, I Did it My Way: CEO Core Self-Evaluations and the Environmental Contingencies on Firm Risk Taking Strategies. Journal of Management Studies 60 (Jul 2023):1236-1272.
Ziegert, Jonathan C., Knight, A. P., Resick, Christian, and Graham, Katrina, Addressing Performance Tensions in Multiteam Systems: Balancing Informal Mechanisms of Coordination Within and Between Teams. Academy of Management Journal 65 (Feb 2022):158-185.
Graham, Katrina, Resick, Christian, Margolis, Jaclyn, Shao, Ping, Hargis, Michael, and Kiker, Jason, Egoistic Norms, Organizational Identification, and the Perceived Ethicality of Unethical Pro-Organizational Behavior: A Moral Maturation Perspective. Human Relations 73 (Sep 2020):1249-1277.
Taylor, Jennifer, Davis, Andrea, Shepler, Lauren, Lee, Jin, Cannuscio, Carolyn, Zohar, Dov, and Resick, Christian, Development and Validation of the Fire Service Safety Climate Scale. Safety Science 118 (Oct 2019):126-144.
Dust, Scott, Resick, Christian, Margolis, Jaclyn, Mawritz, Mary, and Greenbaum, Rebecca L., Ethical leadership and employee success: Examining the roles of psychological empowerment and emotional exhaustion. Leadership Quarterly 29 (Sep 2018):570-583.
Maynard, M. Travis, Kennedy, Deanna M., and Resick, Christian, Teamwork in Extreme Environments: Lessons, Challenges, and Opportunities. Journal of Organizational Behavior 39 (Jul 2018):695-700.
Resick, Christian, Murase, Toshio, Randall, Kenneth, and DeChurch, Leslie, Information Elaboration and Team Performance: Examining the Psychological Origins and Environmental Contingencies. Organizational Behavior and Human Decision Processes 124 (Jul 2014):165-176.
Mawritz, Mary, Dust, Scott, and Resick, Christian, Hostile Climate, Abusive Supervision, and Employee Coping: Does Conscientiousness Matter?. Journal of Applied Psychology 99 (Jul 2014):737-747.
Zaccaro, Stephen, Zhou, Steven, and Resick, Christian, “CEO Characteristics and Organizational Agility.” Senior Leadership Teams and the Agile OrganizationCEO Characteristics and Organizational Agility , New York: Routledge, (2023): :187-222.
DiRenzo, Marco, Weingarden, Steven, and Resick, Christian, “Following the leader in sports: A targeted review and a rally for extended research.” Leadership Lessons from Compelling Contexts, Ed. C. Peus, S. Braun, & B. Schyns (Eds.). UK: Emerald Publishing Group, (2016): .
Lee, Jin, Resick, Christian, Allen, Joseph, Davis, Andrea, and Taylor, Jennifer, Unfolding Effects of Safety Climate and Emotional Exhaustion among First Responders&#-775232;, SIOP: Boston, MA, (Apr 2023):
Choudhury, Anwesha, Margolis, Jaclyn, Maupin, Cynthia, Resick, Christian, and D’Innocenzo, Lauren, Knowledge [Sharing] is Power: How Knowledge Sharing Networks Facilitate Team Performance., Society for Industrial/Organizational Psychology: Seattle, WA, (Apr 2022):
Lee, Jin, Resick, Christian, Allen, Joseph, Davis, Andrea, Taylor, Jennifer, Castro, Katherine, and Trautman, Alexandra, The Unfolding Effects on First Responders in the COVID-19 Pandemic: Safety Climate, Burnout, and Depression, (Nov 2021):
Rosikiewicz, Blythe, Choi, Jae Young, Kim, Yoonhee, and Resick, Christian, Leader Machiavellianism & Supervisory Behaviors: Do Employee Political Skills Matter?, (Jun 2020):
Kiker, Jason, Ziegert, Jonathan C., Resick, Christian, D’Innocenzo, Lauren, Rosikiewicz, Blythe, and Dust, Scott, Shared Leadership Emergence and its Effects on Information Exchange and Performance., (Jun 2020):
Department Head
Associate Professor
Business Law
Gerri C. LeBow Hall 840
Pedersen, Natalie, How Bad Does It Have To Be?: Defining a Change In Terms and Conditions Under Title VII. Albany Law Review 88 (Forthcoming).
Pedersen, Natalie, and Eisenberg, Lisa, If Sitting Is The New Smoking, What Does That Mean For Employers?: An Analysis of Potential Workers’ Compensation Claims in the Sedentary Workplace. Lewis and Clark Law Review 22 (Dec 2018):965-990.
Pedersen, Natalie, Is More Parental Leave Always Better?: An Analysis of Potential Employee Protections for Leave Offered Outside the FMLA. Cleveland State Law Review 66 (Apr 2018):341-366.
Pedersen, Natalie, The Impact of Dukes on Retail Employers. Cornell HR Review online (Sep 2012).
Pedersen, Natalie, The Hazards of Dukes: The Substantive Consequences of a Procedural Decision. University of Toledo Law Review 44 (Sep 2012):123-144.
Pedersen, Natalie, Okamoto, Karl, and Pedersen, David, The Price Effects of Event-Risk Protection: A Natural Experiment. Journal of Empirical Legal Studies 8 (Dec 2011):878-903.
Pedersen, Natalie, A Legal Framework for Uncovering Implicit Bias. University of Cincinnati Law Review 79 (Fall 2010):97-153.
Pedersen, Natalie, A Subjective Approach to Contracts: How Courts Interpret Employee Handbook Disclaimers. Hofstra Labor and Employment Law Journal 26 (Fall 2008):101-155.
Pedersen, Natalie, and Eisenstadt, Leora, “Employment Law and Policy.” Law and Public Policy, UK: Routledge, (Forthcoming) .
Pedersen, Natalie, How Bad Does It Have To Be?: Defining a Change …, MAALSB Annual Conference: Happy Valley, PA, (Apr 2024):
Professor of Operations Management
Professor Emeritus
Decision Sciences and MIS
Gerri C. LeBow Hall 726